Empathy in Human Resources Management is something that comes up often. The idea of a stern leader, who rules with an iron fist, is outdated. Today’s leaders are expected to build relationships and trust to ensure they get the most out of employees. HR has the double burden of demonstrating empathy and teaching executives to model this kind of … Continued
As HR leaders work hard to retain talent during a historic labor shortage, they are trying to show employee appreciation. At the HR Exchange Network Employee Engagement and Experience online event, Mary Shelley, Chief People Officer at Tango Card, shared best practices for rewarding employees to inform them of their value to the organization. In the session, 5 … Continued
As a business, you are constantly managing your sales funnel–from the first point of contact with a prospect to their purchase of your service. But it doesn’t (and shouldn’t) stop there. Perhaps the most important part of your sales funnel is the follow-up post-sale. It’s in this time of follow-up that you build the ongoing … Continued
The right performance management process for your organization depends in large part on what you want to accomplish with it and what you’re willing to invest in it. Here are some principles to keep in mind when deciding on your policy and performing assessments: Performance reviews are often stressful and difficult because the employees don’t … Continued
There is never a better time to look towards the future than right now. Goal setting does not need to be constrained to the start of a new year. So, let’s look at three helpful tips for effective goal setting. First, what is a goal? A goal is defined as “the object of a person’s … Continued
If you search Merriam-Webster for the meaning of “leader,” you will find some interesting definitions: Something that leads: such as something that ranks first A person who leads: such as a person who has commanding authority or influence Now, think of those in leadership in your life. Do they line up with these definitions of … Continued
An article in the Harvard Business Review suggests that the traits that make someone become a leader aren’t always the ones that make someone an effective leader. Instead, efficacy can be traced to ethicality. Here are a few tips to be an ethical leader. Humility tops charismaA little charisma goes a long way. Too much … Continued
We are currently living in a low-trust society as a whole — we keep hearing that news is fake, science is fake, and so on. That makes it hard for us to trust anyone and is why we need to work on building trust in the workplace more than ever. Human resources professionals and business … Continued
“Design thinking” is a fairly common term. Even if the phrase is new to you, it’s reasonably easy to intuit how it works: design thinking is a process for creative problem solving, utilizing creative tools like empathy and experimentation, often with a strong visual component. The term dates from 1968 and was first used in … Continued
It’s a dilemma. On the one hand, today’s buzzing, multifaceted working environments challenge employees more than ever before. On the other, these same working environments are often also overwhelming and stressful. Sometimes it seems like success means mania—but this doesn’t have to be the case. More and more frequently, experts urge offices to focus not … Continued
